IT Desktop Support III - Kolkata

Company: Quantum Business Advisory
Your Application: You have not applied yet
Location: Kolkata, India
Employer Email:
JOB DESCRIPTION
The successful candidate will be responsible for Senior Level Network and Computer Hardware / Software Technical Support Services throughout all CRHC facilities and business associates.
ROLE
To perform a tech Support role consisting of the following duties:
- Configures and installs personal computers, printers and other peripheral equipment as necessary.
- Perform diagnostic tests on hardware/software to determine and resolve systems related problems.
- Upgrade existing hardware by replacing and testing PC components to provide enhanced capabilities.
- Install practice
software and perform virus checks as needed.
- Support and maintain desktop applications, user account restrictions including software access rights.
- Perform escalation support for Desktop L1 and L2 escalated matters.
- Occasional mandatory overtime.
- After hour and weekend support required during projects and on-call rotations.
- Mandatory On call Rotation.



JOB TYPE
Employment type: Permanent Job


JOB REQUIREMENTS
Minimal experience: No experience



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